TX-Houston

I had the pleasure of working with Lucy & Ann at Loan Factory to close on my second investment property, and they made the entire process incredibly smooth. They were quick, efficient, and always available to answer any questions I had — even during tight deadlines. Their professionalism and attention to detail gave me full confidence throughout the transaction. If you’re looking for a lending team that’s knowledgeable, responsive, and truly cares about getting the deal done right — I highly recommend working with Lucy & Ann!

Thank you Rachel and Leon for everything.. Did a good Job quick to be done .. Thanks again Rachel and Leon.

Rachel and Leon gave me an excellent customer service experience. Both are highly professional, friendly, and always willing to listen to the client’s needs. Rachel impressed me with her attention to detail and thoughtfulness, while Leon made me feel confident and at ease with his enthusiasm and dedication. They worked seamlessly as a team, responded quickly, and consistently sought the best solutions for their clients. I truly appreciate their commitment and will definitely come back because of their outstanding service.

Nathan and Steven were absolutely incredible. They listened to my client's desires to reduce closing costs and ended up paying only ~$500!!! Even the closing attorney called their fees a "unicorn." In this market, my clients typically need all the help they can get to make a deal work and these guys truly delivered. I am truly grateful!!!

Good service, great job at communicating. Friendly to clients.

Thanks to Leo and Natalie’s excellent service, help me get my loan process done quickly and smoothly. They were there for every step of the way. Excellent service.